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Additional Services – Italy

Shipments can be customized by selecting the accessory service most suited to your needs.

Additional Service – Italy

Additional Service Description
C.O.D. deliveries Delivery of the shipment upon receipt of payment, by the consignee, of the sum indicated in the invoice (C.O.D. delivery), which will then be credited to the sender. According to the Italian Law, cash payments may not exceed 2999.99 euro.
Undelivered goods The sender is informed that the goods could not be delivered and gives instructions as to how to proceed.
Deliveries to site Goods delivered and picked up to/from the storeys of buildings, basements or to/from any other place differing from on-board trucks.
Hydraulic tail-lift Goods delivered and picked up using vehicles with hydraulic tail lifts or any other means that facilitate handling work.
Stopover Deliveries and pick ups requiring waiting time
Supermarket and chain stores Goods delivered and picked up to/from supermarkets, hypermarkets, shopping centres and chain stores
Phone notification Phone service for booking deliveries or collecting shipments
Proof of delivery (POD) Document with consignee’s signature that proves the goods have been delivered. Can be provided in the hard copy or soft copy form.
Variations after goods acceptance Allows the sender to change the data in the transport document of a shipment already entrusted to Artoni.
Insurance coverage Allows the customer to take out insurance coverage for his goods through Artoni, in derogation to the provisions established by art. 1696 of the Italian Civil Code.
Returnable pallets Management of EPAL pallets provided by the customer for transporting his goods to the consignee
Pool pallets Management of EPAL pallets provided by the sender for transporting his goods to the Artoni departure operation centre (not to be forwarded to the consignee)
Custom formalities Handling of customs formalities for goods imported and exported to/from Italy

Please refer to your Artoni contract of carriage or call your nearest Artoni operation centre for the costs of the Additional Services – Italy and how they are provided.